NAIROBI, – After a weekend marred by long delays at the gates of Nairobi National Park, the Kenya Wildlife Service (KWS) is promising faster entry for visitors. New express lanes for pre-paid ticket holders will be introduced to ease congestion and improve the overall experience.

The move comes after several tourists many holding tickets bought in advance were left waiting for hours before being allowed into the park, a situation that sparked criticism online and from tour operators.

“We deeply value every visitor who chooses to explore the beauty and wonder of Nairobi National Park,” said Tourism Cabinet Secretary Rebecca Miano in a statement released on Monday. “We understand that extended waiting times at entry gates over the weekend may have impacted your experience.”
New Gates and Southern Bypass Entry
In addition to the fast-track lanes, KWS plans to open extra entry points. These include new gates off Mombasa Road and Magadi Road, near Multimedia University. The aim is to reduce traffic build-up at the main entrance, which has struggled to cope with increased demand.

Ms Miano said authorities are also considering a new entry via the Southern Bypass to make the journey smoother for visitors driving in from the city or airport.
“These enhancements are part of our commitment to creating a world-class experience for you while preserving the park’s incredible wildlife,” she said. “Together, we’re building a future where every visit is not just a trip, but an unforgettable adventure.”
Tourism Boom Drives Demand
The spike in weekend crowds is being linked to a recent surge in tourist numbers, driven by Nairobi’s growing profile as a hub for international conferences and events. The city hosted several high-profile meetings last week, boosting local travel and accommodation numbers.

“This shows the power of consistent tourism marketing and Kenya’s growing appeal as a destination,” Miano added. “We are committed to making your future visits seamless, enjoyable, and memorable.”
A Balancing Act
Nairobi National Park, located just minutes from the city centre, is one of the few places in the world where wild animals roam against a backdrop of skyscrapers. It draws thousands of local and international visitors each year. But with its popularity comes the challenge of balancing conservation with access.

While the express lanes aim to fix a logistical problem, some conservationists have raised concerns in the past about infrastructure expansion near the park’s borders.
For now, though, the focus is on managing crowd flow and ensuring that tourists especially those who plan ahead are rewarded with quicker access.
KWS has not announced when the express lanes will be operational, but the agency says improvements are already underway.
“We can’t wait to welcome you back,” Miano said, “where your journey into Kenya’s natural beauty begins.