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NCBA Launches an Innovative Digital Insurance Platform ‘Dubbed’ NCBA Go Insure

On 1st October, 2023, NCBA Bancassurance Intermediary LTD, a subsidiary of NCBA Group, launched a premier digital insurance portal that empowers customers to take control of their insurance needs.

Photo/Courtesy: (L-R) Waweru Mathenge(Group Director, Governance, Legal and Company Secretary),Samuel Odhiambo(MD Bancassurance),Monicah Kihia(Group director, Human Resource & Culture),Lennox Mugambi(Group Director, Asset Finance),Tirus Mwithiga (Group Director, Retail Banking),Austine Otieka(Business Manager, Bancassurance), at the launch of NCBA Go Insure.

The self-service portal aims to simplify the Insurance process and bring peace of mind to policy holders.

Comprehensive features in the platform includes the ability to compare insurance quotes, instant access to your insurance portfolio, real time claims submission and tracking and premium payment capabilities, through Mpesa, bank account and insurance premium financing.

Additionally, the platform provides users with advanced data security protocols, and unparalleled convenience in obtaining and comparing motor insurance quotes, from multiple underwriters whilst making informed decisions.

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Speaking during the launch, NCBA Group Director Asset Finance and Business Solutions, Lennox Mugambi, said, “With a strong focus on user-centric features, NCBA Go Insure is designed to simplify the insurance process. It is poised to enable customers to purchase insurance from a selected panel of preferred underwriters, as well as hassle-free renewals.”

”We believe that insurance should be easy to understand, simple to manage, and readily available when needed. This platform embodies all these principles,” the Group Director added.

Further, NCBA Group Managing Director John Gachora also noted that the Group has rolled out the platform to ensure that not only their customers, but also everyone who wishes to interact with their products is able to access information with ease.

”I’m proud of my team, and we hope to revolutionise the insurance and asset financing industry for the better,” Managing Director John added.

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