Addis Ababa, Ethiopia —Kenya has unveiled a series of public sector innovations aimed at strengthening efficiency, transparency, and service delivery during the 2025 Africa Public Service Day (APSD) celebration in Ethiopia.
The event, hosted in Addis Ababa, brought together public officials and institutions from across the continent under the theme “Enhancing the Agility and Resilience of Public Institutions to Achieve Equitable Governance and Rapidly Address Historical Service Delivery Gaps.”
Ethiopia’s Deputy Prime Minister Temesgen Tiruneh officially opened the event.
Principal Secretary for Public Service and Human Capital Development Dr. Jane Kere Imbunya led the Kenyan delegation. She praised the showcased projects as practical tools for closing service gaps and improving everyday citizen experiences.
“These innovations reflect Kenya’s dedication to accountable leadership, accessible services, and long-term national progress,” Imbunya said during her address.
Featured Kenyan Innovations
Kenya’s exhibition spotlighted a diverse mix of technological and institutional solutions developed to improve public service delivery:
- Automated Reporting Management Information System – State Department for Internal Security & National Administration: Enables real-time, secure reporting of administrative data.
- JazaMiti Initiative – Kenya Forestry Research Institute: Promotes tree planting through digital seedling orders and ecological mapping.
- Water Recycling Technology – Baringo National Polytechnic: Introduces low-cost recycling systems for use in schools and rural communities.
- KARGOPAY – Kenya Ports Authority: Streamlines cargo payments and enhances port clearance efficiency.
- The Universal Agent – Huduma Kenya: Merges multiple services under one digital and in-person access platform to reduce time and travel burdens.
- Poultry MeloVax – Tharaka University: A vaccine innovation aimed at reducing poultry disease outbreaks and protecting small-scale farmers’ livelihoods.
Each project targets a specific gap in the public service structure—from environmental conservation to administrative reporting—and presents a working model that other African nations may consider adapting.
Global engagement
Africa Public Service Day, commemorated every two years, is an initiative of the African Union. It serves as a platform for governments to share strategies that enhance service delivery. Kenya’s participation this year signals its focus on blending innovation with grassroots impact.
The Kenyan delegation emphasized that the reforms presented are already operational in pilot regions and are set for broader rollout in 2025 and 2026. According to the State Department for Public Service, evaluations from partner institutions have shown early positive outcomes in speed, accuracy, and cost efficiency.
Reassured commitments
Dr. Imbunya reaffirmed the country’s commitment to working with continental partners to improve governance standards.
“Through cooperation and innovation, we are setting a new standard for what African public institutions can achieve,” she stated.
Kenya’s showcase at APSD 2025 not only underscored its reform agenda but also positioned it as a continental leader in public service modernization.
