Safaricom in partnership with Kitui county launched the MyCounty app platform aimed at digitizing county services for more efficient operations and increased revenue collection.
The platform will offer services such as payment for county services, revenue management systems, a citizen reporting and engagement tool and solutions around agriculture, health, utility bills and SME programmes.
“We are proud to partner with Kitui County to extend the transformative power of technology to its great people. The launch of MyCounty app platform in this county reflects our commitment to utilizing technology in making county services accessible and convenient for all, furthering our mission to connect, empower, and improve the lives of Kenyans, ”said Nicholas Mulila, Chief Corporate Security Officer, Safaricom PLC.
”Our vision is to enable counties to offer one-stop shop for their services and more so increase their service delivery at an affordable cost,” he added.
With over 400,000 users accessing county services through the MyCounty app, the platform offers comprehensive range of county services, including payment services such as parking, land rates, and single business permits.
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Additionally, it provides citizens with a platform for engaging with county leadership, reporting incidents, and utilizing the “Sema na Governor” feature, which facilitates direct communication with governors and share feedback towards improvement of county services.
Speaking during the launch, Kitui Governor Dr. Julius Malombe said that he believes the platform will empower Kitui residents to conveniently access essential county services as we also grow our own source revenue.
”Today’s launch is, therefore, a testament to our dedication to improving the lives of our residents through digitization and technology. We thank Safaricom for their partnership and look forward to the positive impact this innovation will have on our county,” Malombe said.
Currently, there are already 11 counties that are currently have the platform. These counties include Nairobi, Makueni, Kitui, Busia, Samburu, Bomet, Narok, Kilifi, Uasin Gishu, Kajiado and Elgeyo Marakwet.
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